The trustees have been undergoing an evaluation process to determining the most suitable fibre solution for our building. There are many new providers in the market place and their is significant variation in the packages, speed and contracts on offer.
After much deliberation and firm debate, the trustees feel that the best fit for Arnhem is CyberSmart.
Key points that formed the basis for our decision:
1. Availability of their service in our area – based on them working with Woodbridge Island.
2. Single point of contact for the fibre issues and ISP connectivity. They are both ISP and infrastructure providers.
3. Their fibre product seems good.
4. Clarity explaining how the DSTV system works on their fibre network.
5. A certain level of flexibility in choosing alternative ISP
Moving forward, the fibre landscape is constantly changing and it’s important that we are able to provide all options to residents in the future. It is expected that certain Arnhem residents may prefer to use an internet provider that is not Cybersmart or one of its partner ISP. This is a common issue, no matter which company we choose.
It is therefore important that we do not enter into any exclusive infrastructure agreements with Cybersmart or any other provider, so we can retain a high level of flexibility. This will allow us to install additional infrastructure into Arnhem in the future – if the need arises.
