How can I submit a formal complaint?

OSRO, our long-standing Managing Agent, is responsible for all administrative, financial and secretarial enquiries from owners:

OSRO Investments CC

Physical Address:

Unit 14-15
Mountainview Office Park
28 Bella Rosa Street
Rosenpark
Bellville

Postal Address:

PO Box 2000
Bellville
7530

Office Hours:           08:30 – 16:30 (Monday to Friday)

Tel:                             (021) 910 0707

Fax:                            (021) 910 4283

You can also submit complaints directly on the website: https://www.arnhem.co.za/complaint-form/